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Who we are

Serving the Great Lakes Region with Pride

Our Mission

We believe high-speed, reliable internet service is the great equalizer. We’re on a mission to transform the future of our region by building an unparalleled network and providing world-class customer service in the communities where we live, work, and serve.

Our Values

Reliability

is ingrained in our business. It starts from the moment we begin designing a network and extends through installation and customer support. We’re intentionally at our best for the people we serve.

Integrity

is the way we do business. We live in the communities we serve, so we put our principles into action and deliver on our promises. We’re going the extra mile to bring the internet to your door.

Innovation

is in the very origins of our business. Since 2001, we’ve been developing revolutionary, creative ways to connect people to the things they care about. We’re aiming to change the world.

Illumination

is the mindset through which we approach problems. We work to illuminate our customers and communities by providing expert service, resources, and support. We’re working to light up the communities we serve.

We’re Aiming to Change the World

This is the team leading that charge

Gene Crusie

Chief Executive Officer

Deborah Crawford

Chief Operating Officer

Ryan Delack

Chief Financial Officer

Lana Frank

Chief Marketing Officer

Patrick Wheeland

Chief Technology Officer

Ryan Delack

Chief Financial Officer

Delack has 18 years of financial leadership experience. Since 2018, he has served as a CFO and treasurer in three mid-market private equity portfolio companies, including Surf Internet (Bain Capital/Post Road Group), Paycor (Goldman Sachs/Apax Partners; NASDAQ: PYCR) and Dickson (May River Capital) where he led the take-private and integration of France-based OCEASOFT. Delack spent more than a decade in various financial leadership roles with Procter & Gamble’s (NYSE: PG) $1 billion-plus brands, including Pampers and Crest. He was also previously the CFO of Dover Corporation’s (NYSE: DOV) $400 million Pump Solutions Group where he oversaw an international team of 90 people across seven countries.

Surf Internet Logo

Thanks for stopping by! We are excited to announce that Surf Broadband Solutions is now Surf Internet - an updated name with the same great services and local customer care team. Have a look around our rebranded website and be sure to bookmark https://surfinternet.com for the next time you visit!

Patrick Wheeland

Chief Technology Officer

Patrick maintains a focus on operations with a keen desire for efficiency without sacrificing quality. During Wheeland’s 13-year tenure at CSInet Internet Access Corporation, he was instrumental in growing the company to 3,000 customers and nearly 100 broadcast sites.

Wheeland has served as a key member of the leadership team through the acquisition of CSInet by Surf Air Wireless, which became Surf Broadband Solutions.

Lana Frank

Chief Marketing Officer

Lana provides strategic marketing counsel and direction to advance Surf Broadband’s growth. Prior to joining Surf Broadband, she was Vice President, Growth Marketing for WOW! Internet, Cable & Phone in Denver, Colorado for five years.

During her tenure, she furthered WOW!’s brand positioning and led the development and execution of advertising and marketing strategy to drive subscriber growth. Frank has more than 25 years of experience in management and consulting roles, including positions at DISH Network, CSG International, Comcast and GE Capital.

Deborah Crawford

Chief Operating Officer

An experienced telecommunications leader, Deborah leads her team to achieve quality, efficiency, profitability and customer satisfaction. She previously served as Executive Vice President and Chief Operating Officer at NTS Communications, headquartered in Lubbock, Texas.

Crawford led the company’s network expansion across West Texas, North Texas and Louisiana. As part of her efforts, she recruited a private equity firm and leveraged a $175M investment to transform and expand NTS’s operational capabilities.

Gene Crusie

Chief Executive Officer

Since the early 1990s, companies led by Gene have successfully built and launched dozens of Internet service providers throughout the US and abroad. In the last five years under his leadership, Surf Broadband Solutions has acquired six other businesses, expanded into three states and has grown to more than 100 team.

Additionally, he or his company has earned multiple awards including the Junior Achievement Technology Hall of Fame, Ceragon Top North American VAR, Elkhart Chamber of Commerce Business of The Year and 1 Mile Tower Construction Award.

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