Who we are
Serving the Great Lakes Region with Pride
![who-we-are-hero-img](https://surfinternet.com/wp-content/uploads/sites/10/2022/06/who-we-are-hero-img.png)
Our Mission
We believe high-speed, reliable internet service is the great equalizer. We’re on a mission to transform the future of our region by building an unparalleled network and providing world-class customer service in the communities where we live, work, and serve.
Our Values
Reliability
is ingrained in our business. It starts from the moment we begin designing a network and extends through installation and customer support. We’re intentionally at our best for the people we serve.
Integrity
is the way we do business. We live in the communities we serve, so we put our principles into action and deliver on our promises. We’re going the extra mile to bring the internet to your door.
Innovation
is in the very origins of our business. Since 2001, we’ve been developing revolutionary, creative ways to connect people to the things they care about. We’re aiming to change the world.
Illumination
is the mindset through which we approach problems. We work to illuminate our customers and communities by providing expert service, resources, and support. We’re working to light up the communities we serve.
We’re Aiming to Change the World
This is the team leading that charge
![gene-crusie-bio-img Photo of Gene Crusie](https://surfinternet.com/wp-content/uploads/sites/10/2024/05/gene-crusie-bio-img.png)
Gene Crusie
Chief Executive Officer
![brent-williams-bio-img Photo of Deborah Crawford](https://surfinternet.com/wp-content/uploads/sites/10/2024/05/brent-williams-bio-img.png)
Brent Williams
Chief Operating Officer
![ryan-delack-img Photo of Ryan Delack](https://surfinternet.com/wp-content/uploads/sites/10/2022/08/ryan-delack-img.png)
Ryan Delack
Chief Financial Officer
![kevin-bush-img Photo of Kevin Bush](https://surfinternet.com/wp-content/uploads/sites/10/2023/05/kevin-bush-img.png)
Kevin Bush
Chief Revenue Officer
![bio-patrick-wheeland Photo of Patrick Wheeland](https://surfinternet.com/wp-content/uploads/sites/10/2022/06/bio-patrick-wheeland.jpg)
Patrick Wheeland
Chief Technology Officer
![kord-kozma-bio-img Photo of Kord Kozma](https://surfinternet.com/wp-content/uploads/sites/10/2023/12/kord-kozma-bio-img.png)
Kord Kozma
Chief Human Resources Officer