UPDATED AND EFFECTIVE DATE: July 17, 2023
Residential Rates
| SERVICE | SPEED | PRICE |
|---|
| Internet - Fiber - SBS - 50/50 - $35 | 50/50 | $35.00 |
| Internet - Fiber - SBS - 100/100 w/1 Whole-Home WiFi Router - $55 | 100/100 | $55.00 |
| Internet - Fiber - SBS - 250/250 w/1 Whole-Home WiFi Router - $70 | 250/250 | $70.00 |
| Internet - Fiber - SBS - 500/500 w/1 Whole-Home WiFi Router - $70 | 500/500 | $70.00 |
| Internet - Fiber - SBS - 1000/1000 w/2 Whole-Home WiFi Routers - $85 | 1000/1000 | $85.00 |
| Internet - Fiber - SBS - 2000/2000 w/2 Whole-Home WiFi Routers - $95 | 2000/2000 | $95.00 |
| Internet - Fiber - SBS - Gig City 1000/1000 w/2 WHWF Routers - $65 | 1000/1000 | $65.00 |
| Internet - Fiber - SBS - Gig City 500/500 w/1 WHWF Router - $55 | 500/500 | $55.00 |
| Internet - Fiber - SBS - Oglesby 1000/1000 w/2 WHWF Routers - $70 | 1000/1000 | $70.00 |
| Internet - Fiber - SBS - Oglesby 500/500 w/1 WHWF Router - $55 | 500/500 | $55.00 |
| Internet - Fiber - SBS - Ottawa, Rock Falls, Elwood 500/500 w/1 WHWF Routers - $75 | 500/500 | $75.00 |
| Internet - Fiber - SBS - Ottawa, Rock Falls, Elwood 100/100 w/1 WHWF Routers - $60 | 100/100 | $60.00 |
| Internet - Wireless - SAW - Basic - 5/1 | 5/1 | $54.95 |
| Internet - Wireless - SAW - Standard - 10/1 | 10/1 | $64.95 |
| Internet - Wireless - SAW - Premium - 15/2 | 15/2 | $84.95 |
| Internet - Wireless - SAW - Premium Plus - 25/3 | 25/3 | $104.95 |
Residential Ancillary Services and Fees
| SERVICE | PRICE (U.S.) |
|---|
| Standard Installation Fee - Fiber | $99.00 |
| Standard Installation Fee - Wireless | $99.00 |
| Standard Installation Fee -- MDU | $40.00 |
| Internet - Fiber - SAW - Stand By | $5.00 |
| Internet - Fiber - SBS - Whole Home WiFi Router - $5 | $5.00 |
| Internet - Fiber - SBS - Whole Home eero Pro 6E WiFi Router - $8 | $8.00 |
| Internet - Misc - SAW - Static IP Address | $10.00 |
| Internet - Wireless - SAW - Stand By | $5.00 |
| Internet - Wireless - SBS - Whole Home WiFi Router - $5 | $3.00 |
| Labor - Hourly Rate | $75.00 |
| Labor - MDU | $40.00 |
| Labor - Non-standard Install - Per Foot Charge Beyond 250' | $0.75 |
| Labor - Wire Burial - Per Foot Charge Beyond 250' | $0.75 |
| Labor - Non-standard Install - Driveway Bore | $200.00 |
| Misc - Site Survey | $25.00 |
| ACH/Insufficient Funds Fee | $35.00 |
| Paper Statement Fee | $5.00 |
| Reinstatement Fee | $50.00 |
| Reconnect Fee | $100.00 |
| Late Fee | $5.00 or 1.5% |
| Credit Card Fee | $10.00 |
| Unreturned Amazon eero 6; eero 6+; eero Pro 6E | $100.00 |
| Voice - SAW - Fax to Email | $4.95 |
| Voice - SAW - Residential | $10.00 |
| Voice - SAW - Toll Free Number | $24.95 |
