UPDATED AND EFFECTIVE DATE: July 17, 2023
Residential Rates
| SERVICE |
SPEED |
PRICE |
| Internet - Fiber - SBS - 50/50 - $35 |
50/50 |
$35.00 |
| Internet - Fiber - SBS - 100/100 w/1 Whole-Home WiFi Router - $55 |
100/100 |
$55.00 |
| Internet - Fiber - SBS - 250/250 w/1 Whole-Home WiFi Router - $70 |
250/250 |
$70.00 |
| Internet - Fiber - SBS - 500/500 w/1 Whole-Home WiFi Router - $70 |
500/500 |
$70.00 |
| Internet - Fiber - SBS - 1000/1000 w/2 Whole-Home WiFi Routers - $85 |
1000/1000 |
$85.00 |
| Internet - Fiber - SBS - 2000/2000 w/2 Whole-Home WiFi Routers - $95 |
2000/2000 |
$95.00 |
| Internet - Fiber - SBS - Gig City 1000/1000 w/2 WHWF Routers - $65 |
1000/1000 |
$65.00 |
| Internet - Fiber - SBS - Gig City 500/500 w/1 WHWF Router - $55 |
500/500 |
$55.00 |
| Internet - Fiber - SBS - Oglesby 1000/1000 w/2 WHWF Routers - $70 |
1000/1000 |
$70.00 |
| Internet - Fiber - SBS - Oglesby 500/500 w/1 WHWF Router - $55 |
500/500 |
$55.00 |
| Internet - Fiber - SBS - Ottawa, Rock Falls, Elwood 500/500 w/1 WHWF Routers - $75 |
500/500 |
$75.00 |
| Internet - Fiber - SBS - Ottawa, Rock Falls, Elwood 100/100 w/1 WHWF Routers - $60 |
100/100 |
$60.00 |
| Internet - Wireless - SAW - Basic - 5/1 |
5/1 |
$54.95 |
| Internet - Wireless - SAW - Standard - 10/1 |
10/1 |
$64.95 |
| Internet - Wireless - SAW - Premium - 15/2 |
15/2 |
$84.95 |
| Internet - Wireless - SAW - Premium Plus - 25/3 |
25/3 |
$104.95 |
Residential Ancillary Services and Fees
| SERVICE |
PRICE (U.S.) |
| Standard Installation Fee - Fiber |
$99.00 |
| Standard Installation Fee - Wireless |
$99.00 |
| Standard Installation Fee -- MDU |
$40.00 |
| Internet - Fiber - SAW - Stand By |
$5.00 |
| Internet - Fiber - SBS - Whole Home WiFi Router - $5 |
$5.00 |
| Internet - Fiber - SBS - Whole Home eero Pro 6E WiFi Router - $8 |
$8.00 |
| Internet - Misc - SAW - Static IP Address |
$10.00 |
| Internet - Wireless - SAW - Stand By |
$5.00 |
| Internet - Wireless - SBS - Whole Home WiFi Router - $5 |
$3.00 |
| Labor - Hourly Rate |
$75.00 |
| Labor - MDU |
$40.00 |
| Labor - Non-standard Install - Per Foot Charge Beyond 250' |
$0.75 |
| Labor - Wire Burial - Per Foot Charge Beyond 250' |
$0.75 |
| Labor - Non-standard Install - Driveway Bore |
$200.00 |
| Misc - Site Survey |
$25.00 |
| ACH/Insufficient Funds Fee |
$35.00 |
| Paper Statement Fee |
$5.00 |
| Reinstatement Fee |
$50.00 |
| Reconnect Fee |
$100.00 |
| Late Fee |
$5.00 or 1.5% |
| Credit Card Fee |
$10.00 |
| Unreturned Amazon eero 6; eero 6+; eero Pro 6E |
$100.00 |
| Voice - SAW - Fax to Email |
$4.95 |
| Voice - SAW - Residential |
$10.00 |
| Voice - SAW - Toll Free Number |
$24.95 |
