Your Surf Internet home phone service is getting an upgrade!
In order to provide you with a robust, feature-rich VOIP service, we need to move you to our new state-of-the-art system. Below you’ll find several things that you’ll need to do before your upgrade.
What’s changing and a couple steps you need to take:
1. Download voicemails
Your previous voicemails will not be able to be moved to the new system, so please login and download any voicemails that you would like to keep before the deadline.
2. Setup calling features
Special features like Call Forwarding, Do Not Disturb, and voicemail recording will not be transferred to our new system. These features can be set up after your upgrade is complete.
What’s staying the same:
Your phone number
Your number(s) will automatically be moved to our new system.
The same great service
If you have any questions, please reach out to us at support@surfinternet.com and we’ll guide you through the transition.
Your service is being upgraded with these great new features:
Unlimited long distance
It’s all included. No need to worry about getting hit with unexpected charges.
Keep your number
Setup is effortless. We’ll port over your existing number and get you set up quickly.
Calling features
You get: Calling Forwarding, Caller ID, 3-way calling, voicemail to email, call screening, and emergency calling features.
Blocked Robocalls
Our system blocks know robocallers and telemarketers, protecting you from fraud, scams, and annoying unsolicited calls.
Cloud Routing
Instantly forward calls as needed, regardless of natural disasters, network failures, or other hardware problems.
Web Portal
You’ll have complete control over call waiting, schedules, forwarding, call screening, and more, with an easy to use web portal.